Frequently Asked Questions
Everything you need to know about your KALKI Fashion experience.
Do you offer international shipping?
Yes, KALKI Fashion Global ships to over 200 countries worldwide, including the USA, UK, Canada, and Australia, using premium couriers like DHL and FedEx.
Can I customize the fit of my ethnic wear?
Absolutely. We offer custom tailoring services for lehengas, sarees, and suits. You can provide your measurements via our online measurement form after placing your order.
What is your return and exchange policy?
We accept returns on standard-sized items within 48 hours of delivery if they are in original condition. Please note that custom-stitched or personalized outfits are not eligible for returns.
How long does it take for my order to be delivered?
Ready-to-ship items usually arrive within 7-10 business days. Custom-made or bridal couture pieces may take 4-8 weeks depending on the intricacy of the handwork.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to digital screen settings and natural lighting during photography, slight variations in color and embroidery may occur.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure international payment gateways. For customers in India, we also offer Net Banking and UPI options.