Returns & Exchanges
At KALKI Fashion Global, we strive to ensure your designer wear fits perfectly, offering a seamless 7-day return and exchange policy for all unworn items with original tags intact. We are committed to providing a hassle-free experience to ensure you are completely satisfied with your luxury purchase.
Return Process
- 1.Initiate Request
Log into your KALKI account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Check Preparation
Ensure the garment is unused, unwashed, and has all original brand tags and packaging preserved for a successful quality inspection.
- 3.Schedule Pickup
Once your request is approved, our logistics partner will arrange a reverse pickup from your address at a convenient time slot.
- 4.Refund Processing
After the item reaches our warehouse and passes quality control, your refund or exchange will be processed within 5-7 business days to your original payment method.